Point Your Domain to Shopify: DNS Records to Change
You point your Noiz domain to Shopify by setting three DNS records: an A record and an AAAA record for the bare domain, and a CNAME for www. Your domain stays registered with Noiz, your email keeps working where it is, and your Shopify store appears at your own address. The records take minutes to change, and up to 48 hours to reach everyone.
Last reviewed: 11 November 2026, against Shopify's manual connection instructions.
Before you start
- A Shopify store. You connect the domain in the Shopify admin after the records are in place.
- Access to your domain's DNS. On Noiz hosting that is Plesk. How to log in to Plesk shows the link from the console. On DNS Only, without hosting, you manage the records from the domain's page in the console.
- A list of your current records. Note every record before you change anything, so you can put one back.
Which records does Shopify need?
| Type | Host | Value |
|---|---|---|
| A | @ (the bare domain) |
23.227.38.65 |
| AAAA | @ |
2620:0127:f00f:5:: |
| CNAME | www |
shops.myshopify.com. (with the final full stop where the field allows it) |
Shopify may show a different last number in the A record after you connect, such as 23.227.38.32. That is valid. If your DNS host rejects the short IPv6 address, use the long form, 2620:0127:f00f:0005:0000:0000:0000:0000. Check these values against Shopify's own page before you save them.
How do you point your domain to Shopify?
1. Change the records at Noiz
First check where your DNS lives. In the console, open Domains > My Domains, select the domain and open the Nameservers tab. If it shows the Noiz nameservers, you edit the records in Plesk, as below, or on DNS Only from the domain's page in the console.
- Open Plesk, then Websites & Domains, then your domain's DNS Settings.
- Change the A record for the bare domain to the Shopify address.
- Change or add the AAAA record for the bare domain to the Shopify IPv6 address.
- Delete any other A and AAAA records for the bare domain. Shopify allows only one A record.
- Change the
wwwrecord to a CNAME pointing toshops.myshopify.com.. - Leave every other record as it is, especially MX, SPF, DKIM and your
mailrecord. They keep your Noiz email working. - Save. Leave the TTL at its default.
How to add and edit DNS records in Plesk shows each field.
2. Connect the domain in Shopify
- In the Shopify admin, go to Settings > Domains.
- Select Connect existing domain.
- Enter your domain, such as
yourdomain.com, withoutwww, and select Next. - Select Connect domain.
Shopify can take up to 48 hours to finish. Select the domain in Settings to see its connection details.
How do you check it worked?
On macOS or Linux, run this with your domain in place of yourdomain.com:
dig yourdomain.com A +short
It should print a Shopify address. Open https://yourdomain.com and https://www.yourdomain.com in a private window. Both should show your store.
What if Cloudflare is in front of the domain?
If the Cloudflare add-on is on for your domain, its proxy can stop Shopify connecting. Ask us to switch the add-on off for the domain until the connection is finished, and switch it back on afterwards if you want it. If DNS is hosted at another Cloudflare account, Shopify lists the settings that block a connection.
Troubleshooting
| Symptom | Fix |
|---|---|
| Shopify says the domain cannot connect | Check the records, and that no second A or AAAA record is left for the bare domain |
| You still see your old site | The old answer is cached. Wait, or check from your phone on mobile data |
| Shopify says the domain is already connected | It is on another store. Shopify asks you to verify ownership to move it |
The www address does not work |
Check the CNAME is shops.myshopify.com. and was saved |
| Your email stopped | You changed an MX record. Put it back from the list you saved |
| The record field rejects the IPv6 address | Use the long form shown above |
Need a hand?
Open a ticket in the console with the domain and the records Shopify shows, and we will check them with you. Shopify runs your store, and Shopify's support cannot see your DNS, so DNS questions come to us.
Official Documentation Reference
- Shopify: Connect your third-party domain to Shopify manually: the current records and steps.
