WordPress Care applications | managed by Noiz

WordPress, kept current and recoverable.

Hosting gives you the tools. WordPress Care is Noiz doing the work: weekly core, plugin and theme updates with a restore point taken first, checks after every cycle, security patching, and clean-up and restore if the site is hacked or breaks. Add it to a Noiz hosting service, or buy it on its own for a site hosted anywhere else.

  • Weeklyupdates, restore point first
  • Monthlybilled in advance
  • AnywhereNoiz hosting or another host

What is managed

Updates, checks and recovery, every week.

The same care on a Noiz hosting service and on a site hosted elsewhere. Noiz keeps the WordPress installation current and stable underneath the site, so the people who build it can keep building it.

Included in WordPress Care

  • Weekly updates of WordPress core, themes and plugins, with a restore point taken first and a rollback if an update breaks something.
  • Major upgrades that could disrupt the site are agreed with you beforehand rather than run on the schedule.
  • Checks after each cycle: the site loads, the admin works, and the functions you rely on, such as a checkout, a booking form or a contact form, still do.
  • Security patching: the site is scanned for known plugin and theme vulnerabilities and patched as fixes are released.
  • Comment spam kept out: comments and pingbacks off by default, or on with moderation and working spam protection where you reply to visitors.
  • Hack fix and recovery: triage, a scan, malicious files removed, the site cleaned and restored from the most recent usable backup.
  • A restore point before every change Noiz makes, kept so it can be rolled back, and on Noiz hosting your plan's weekly backup as well.
  • Support on the site and its upkeep. We aim to reply in person by the next working day. Where a paid plugin or theme needs its vendor, Noiz contacts the vendor using the licence you hold.

What Noiz runs

The WordPress installation and its upkeep

  • Core, theme and plugin updates, patches and rollbacks
  • Checks, recovery and the restore points behind them
  • The comment and spam baseline
  • On a Noiz hosting service, the server underneath as well, with or without care

What stays with you or your developer

The site itself: design, pages and set-up

  • Design, pages and content
  • Which plugins and themes the site uses, and how they are set up
  • Custom code, integrations and new features
  • Licences for paid plugins and themes, and your legal obligations
  • For a site hosted elsewhere, the hosting account and its backups

Care is maintenance and recovery, not development. Building or changing things, installing and configuring new plugins or themes, and rebuilding a site that cannot be restored from a usable backup are quoted separately, by the hour or as a project. Cloudflare is a separate add-on.

Order

Two ways to buy.

The same work either way. The price depends on whether Noiz holds the hosting underneath, and each price is shown where you order it.

On a Noiz hosting service

The add-on

Attach WordPress Care to a Legacy, Premium, Reseller or Cloud service. One add-on covers one website on that service.

It is offered when you order hosting, and can be added to a service you already have from your client area, where its monthly price is shown.

Not hosted with Noiz yet? See the shared hosting plans and add care at checkout.

Hosted anywhere else

The standalone service

For a WordPress site with another host. Noiz works through the access you give it: administrator access to WordPress and access to the hosting account.

You name the website address when you order, and one subscription covers one website.

a month, per site

The order card below shows the store's current price and what is included.

The add-on is sold at a launch price. Both are billed monthly in advance with no fixed term, and you can stop at any renewal. No VAT added: the price shown is the price you pay.

The standalone service, as the store sells it.

Hosted anywhere else

WordPress Care for a site hosted elsewhere.

For a WordPress site with another host. The price is per site a month, from our store as the page loads. You name the website address when you order, and one subscription covers one website.

No VAT added: the price shown is the price you pay. Billed monthly in advance; stop at any renewal. For a site on a Noiz hosting service, use the add-on above instead.

Hosting for WordPress

Hosting gives you the tools. Care is Noiz doing the work.

Every Noiz shared plan runs WordPress. Premium adds a dedicated PHP pool, SSH, Git and WP Toolkit for staging and cloning, which is where care works fastest. Hosting and care are separate lines on your invoice, and either can exist without the other.

What Premium adds

  • A dedicated PHP pool, so a neighbour's traffic cannot take your workers
  • SSH and Git on every tier
  • WP Toolkit for staging and cloning
  • PHP version choice and Node.js
  • Free Let's Encrypt SSL and a weekly backup, as on every shared plan

The add-on attaches to Legacy, Premium, Reseller and Cloud services alike.

Questions

Questions people ask first.

Legacy, Premium, Reseller and Cloud services. One add-on covers one website on the service it is ordered with. Choose it when you order hosting, or add it later from your client area.

The website address, given when you order, plus administrator access to WordPress and access to the hosting account. One subscription covers one website.

On a Noiz service Noiz holds the hosting underneath, so the work is quicker. For a site hosted elsewhere Noiz works through the access you give it, on a server it does not control. Each price is shown where you order: the standalone service on this page, the add-on in your client area and at checkout.

Noiz takes a restore point before every change it makes, so an update can be rolled back. On Noiz hosting your plan's weekly backup is there as well; for a site hosted elsewhere, the backups your host keeps remain your host's. Restoring from the most recent usable backup is part of care, and before anything newer than the backup is overwritten, the restore point is agreed with you.

Monday to Friday, 09:00 to 17:00 South African time, excluding public holidays. We aim to reply by the next working day, and urgent security issues go to the front of the queue. There is no fixed repair time.

Noiz checks access and suitability and sets the site up. Straightforward setup is included, and billing starts when care begins. If a site arrives already compromised, badly out of date or on unsupported components, that repair is quoted first.

No. Care is maintenance and recovery. Your developer or agency keeps the design, the pages and how the plugins are set up, and gets a dependable site to build on. Custom code, new features, page building, theme configuration, installing new plugins or themes, and rebuilding a site that cannot be restored from a usable backup are quoted separately, by the hour or as a project.

Care stops at the renewal date, and Noiz gives you a final export of the site's files and database, available for 21 days. Hosting with Noiz is a separate service and carries on unless you cancel it too. Our cancellation policy sets out how to cancel.

Not sure which way fits?

Tell us where the site is hosted and what it does. We will say which form of WordPress Care fits, and we will say so if care is not what it needs. There is no charge for asking.

Signal +27 76 903 4821 WhatsApp +353 83 014 7649 [email protected] docs.noiz.ie

Already a client? Log in to add WordPress Care to a hosting service.