Account Blocking Policy

(Last updated: January 2026)

Resellers may block client accounts via their control panel (Plesk, cPanel, ISPConfig, etc).

Noiz offers this functionality in good faith and reserves the right to unblock any account if an Account Owner/Authorised Contact remains unavailable for over 24 hours or if foul play, malice, or unfair business practice is suspected.

In electing to use this facility, it remains the responsibility of our customers to ensure that their contact information is up to date and that they are available to respond to queries within a 24 hour period. It is considered an abuse of this service should your contact details be out of date or if you are unavailable to Noiz and/or your client within a reasonable timeframe.

Should Noiz Resellers/Account Holders be unavailable to Noiz and/or their clients where it is deemed an emergency situation, Noiz will act in the interest of business continuity.