Support

Monthly SLA for IT Support

Remote Desktop Support

- RMM,
- Remote Support for GNU/Linux desktop,
- Application support,
R440.00 /mo
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  • Remote Desktop Support includes

Remote Server Support

- RMM,
- Remote Support for GNU/Linux Server,
- Application support.
R880.00 /mo
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  • Remote Desktop Support includes

Linux Server Administration

Linux Server Administration



- 24/7 server monitoring & alerting

- Security monitoring & hardening

- Regular system updates & patching

- Backup monitoring & verification

- Performance monitoring & optimization

- Initial system tuning & hardening

- Basic troubleshooting & service restarts

- Support for WHM/cPanel, Plesk, DirectAdmin, ISPConfig 3





Major incidents (security breaches, data corruption, extended outages) billed separately at standard hourly rates with 2-hour minimum.



Additional server administration work billed separately at standard hourly rates.
R2640.00 /mo
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  • Complete server management for one Linux server including
  • Debian, Ubuntu, AlmaLinux, Rocky Linux, CloudLinux, RHEL, CentOS
     - Supported OS
  • Hardware fault resolution, application-level debugging, data recovery, custom development, operating system migrations, major incident response.
     Excludes