Support
Monthly SLA for IT Support
Remote Desktop Support
- RMM,
- Remote Support for GNU/Linux desktop,
- Application support,
- Remote Support for GNU/Linux desktop,
- Application support,
R330.00
/mo
- Remote Desktop Support includes
Remote Server Support
- RMM,
- Remote Support for GNU/Linux Server,
- Application support.
- Remote Support for GNU/Linux Server,
- Application support.
R660.00
/mo
- Remote Desktop Support includes
Linux Server Administration
R1360.00
/mo
Linux Server Administration includes;
- Support for one server (Linux, WHM/cPanel, Plesk, ISPConfig)
- Server monitoring & rescue
- 30 mins response to alerts
- 45 min response to tickets
- Security monitoring
- Initial system tuning & hardening
- Regular server updates
- Backup monitoring & audits
- Security audits & hardening
- Performance tuning
- Hardware fault resolution
- Support for one server (Linux, WHM/cPanel, Plesk, ISPConfig)
- Server monitoring & rescue
- 30 mins response to alerts
- 45 min response to tickets
- Security monitoring
- Initial system tuning & hardening
- Regular server updates
- Backup monitoring & audits
- Security audits & hardening
- Performance tuning
- Hardware fault resolution