This guide shows you how to forward email from one mailbox to another using the Plesk hosting control panel on your Noiz hosting account. When forwarding is switched on, every message that arrives at the chosen mailbox is automatically sent on to a destination address you specify.
Terminology:
- A mailbox is sometimes called an email address, an email account or a domain mailbox.
- Forwarding email is also described as setting up an email forwarder.
Last reviewed: 27 July 2026, against Plesk Obsidian 18.0 (latest stable). This guide is written for Noiz hosting and is kept current against Plesk. It complements, and does not replace, the official Plesk documentation linked below.
Official Documentation Reference
- Plesk Obsidian Customer Guide (see the Mail section for account-level mail settings).
Prerequisites
- An active Plesk subscription on your Noiz hosting account.
- The mailbox you want to forward from must already exist. If you have not created it yet, follow How to Create an Email Address in Plesk first.
- Login access to Plesk. If you are unsure how, see How to Log In to Plesk.
Table of contents
- Watch the video: How to set up email forwarding in Plesk.
- Steps for forwarding mail from one mailbox to another.
- Troubleshooting.
- Conclusion.
Watch the video: How to set up email forwarding in Plesk
Steps for forwarding mail from one mailbox to another
1. Log in to the Plesk hosting control panel for your subscription. If you are not sure how to do this, follow How to Log In to Plesk.
2. Once logged in, click the Mail tab in the sidebar menu of the Plesk control panel.
3. In the main content area, under the Email address column, click the email address from which you want to forward incoming mail.
Note: This guide uses [email protected] as the example mailbox. Replace it with your own email address as you follow the steps. Placeholders such as yourdomain.com are examples only.
4. From within the settings for that email address, select the Forwarding tab, located between the General tab and the Email Aliases tab.
5. Tick the Switch on mail forwarding checkbox to enable the forwarding service. This reveals two further options:
- Do not deliver copies of forwarded emails to the Plesk mailbox. When ticked, this forwards mail to the destination address and does not keep a local copy in the Plesk mailbox, which saves disk space. Leave it unticked if you want a copy to remain in the original mailbox as well.
- Forward incoming messages to the following email address. This is the destination, the address your mail is forwarded to. It can be any address except the forwarding mailbox itself, which prevents a mail loop. In the example below, mail is forwarded from
[email protected]to[email protected], with local delivery switched off. Set this according to your own needs.
6. When your settings are correct, click Apply or OK to save the forwarder and activate it.
Troubleshooting
Symptom: Forwarded mail never arrives at the destination. Confirm the destination address is spelled correctly, check the destination mailbox spam or junk folder, and make sure the destination provider is not silently rejecting forwarded mail (some providers treat forwarded messages more strictly because the original sender is preserved).
Symptom: Messages stop being delivered to the original mailbox. This is expected when Do not deliver copies of forwarded emails to the Plesk mailbox is ticked. Untick it if you also want to keep a copy in the Plesk mailbox.
Symptom: A bounce or loop warning appears. Make sure the destination address is not the same as the forwarding mailbox, and that two mailboxes are not forwarding to each other.
Conclusion
That is it. Your forwarder is now active, and any email received at the Plesk mailbox will be forwarded to the destination address you set.
Browse the Noiz knowledgebase for more tutorials, or contact the Noiz support team if you get stuck.
