How to Change an FTP Account Password in Plesk

This guide shows you how to change the password on an additional FTP account for a domain hosted on your Noiz Plesk hosting. Rotating an FTP password is the quickest way to lock out old credentials after someone leaves the team, a device is lost or stolen, or you suspect a login has been exposed.

Last reviewed: 27 July 2026, against Plesk Obsidian 18.0 (latest stable). This guide is written for Noiz hosting and is kept current against Plesk. It complements, and does not replace, the official Plesk documentation linked below.

Plesk keeps two different kinds of FTP login, and they are changed in different places:

• The main FTP account is the subscription's own system user. Its password is the same credential as your main Plesk hosting login, so you change it by changing your hosting account password rather than through the FTP Access screen below. It is not a "root" account and has no server-wide access.
• Additional FTP accounts are the extra logins you create per domain to give a person or an application access to a specific folder. The steps below cover these.

Official Documentation Reference

• Plesk Obsidian Customer Guide: FTP Access to Your Websites
• Plesk Obsidian Customer Guide: Adding and Managing FTP Accounts

Prerequisites

• Your Plesk login for the subscription that hosts the domain.
• The name of the FTP account you want to update, if the domain has more than one.

Change an FTP Account Password

1. Log in to your Plesk account.
2. Click Websites & Domains in the sidebar menu.

   

3. Under the list of Domain names, click the domain you want to work with.

   

4. Under Files & Databases, click FTP Access.

   

5. Click the FTP account you want to change.

   

6. In the Password field, type a new password, or click Generate to have Plesk create a strong one for you. Click Show to reveal the password so you can copy it before you save.

   

7. Confirm with OK.

The change takes effect immediately. There is no need to restart anything, and other FTP accounts on the domain are not affected.

After You Change the Password

• Update your FTP client. Any saved connection in FileZilla, WinSCP, Cyberduck or a similar client still holds the old password and will fail to connect until you update the stored credential.
• Update anything that logs in automatically. Backup jobs, deployment pipelines and site plugins that upload over FTP will stop working until they are given the new password.
• Prefer a secure connection. Where your client supports it, connect over FTPS (explicit FTP over TLS) or SFTP rather than plain FTP so that the password and file contents are encrypted in transit.

Troubleshooting

The new password is rejected: Plesk enforces a minimum password strength. Use a longer password that mixes upper and lower case letters, digits and a symbol, or click Generate to let Plesk produce one that meets the policy.

Connections still fail after saving the new password: the client is almost certainly reusing the old, cached credential. Remove the saved password from the FTP client's site or bookmark entry and enter the new one by hand.

You cannot see an FTP Access option, or no accounts are listed: confirm you are inside the correct domain and that your hosting plan includes additional FTP accounts. If the domain only shows the main system user, that login is changed through your Plesk hosting password, not here.

If you are on a Noiz managed plan and would rather Noiz rotate the credential for you, or you have lost access to the Plesk account entirely, contact Noiz support and the team will assist.