This article explains how customers of Noiz can use Stripe as a payment method for their invoices. Due to ongoing issues with the PayFast gateway, Noiz has introduced Stripe as a reliable alternative for both recurring and one-time payments.
Background: Issue with PayFast
The PayFast gateway module has stopped functioning, and Noiz has been unable to resolve the issue with PayFast support. This means:
- Automatic payments are failing: Payments are no longer being collected automatically through PayFast.
- Manual payments are delayed: Payments made manually via the PayFast gateway are not reflecting on invoices, causing delays in payment allocation.
New payment option: Stripe
To ensure a smooth payment experience, Noiz has introduced Stripe as a new payment option. Stripe offers a very convenient "set and forget" solution that works especially well for automatic recurring payments.
How to use Stripe in the client area
- Log in to the client area: Customers can log in to their dashboard.
- Go to the Invoices section: Click on the “Unpaid Invoices” tab to view the current invoices.
- Select the Invoice: Click on the invoice to be paid, where various payment options will be displayed.
- Choose Stripe: Select Stripe as the payment method from the "Payment Method" options and click "Pay Now." This will take the customer to a secure payment screen where card details can be entered.
- Complete the Checkout Process: Follow the on-screen instructions to add the card details and finalize the payment.
Noiz advocates for Monero
While Stripe is a convenient option, Noiz continues to advocate for the use of Monero cryptocurrency. Customers who choose to pay using the ‘Cryptocurrency’ gateway option with Monero will receive a 10% discount on all services. The invoice will update automatically at checkout.
Need Assistance?
If customers have any questions or require further help, they can contact Noiz support through the following channels:
- Email: support@noiz.co.za
- Signal: Contact via Signal
For further updates and more detailed information, customers are encouraged to check back on the Noiz Knowledge Base.
Thank you for your continued trust and support.
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